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Home > Blog > Telecom

Filter by: Telecom

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Latest Blog.

Telecom

Virgin Australia Melbourne Lounge iPhone X Competition - Terms and Conditions

November 12 2017, by Noad Auckburally |
Category: Telecom

Have a cheeky cocktail on us and share the moment competition. This competition commences on Monday 6th November 2017 at 6am and ends of Friday 10th November 2017 at midnight. To enter, simply upload your image of you enjoying a cocktail at Bar SoUnT...

View article
Telecom

SD-WAN is the evolution of networking. Here's Why:

October 17 2017, by Michael Davies |
Category: Telecom

There’s been a lot of hype around SD-WAN in recent months, as carriers look to get in on a market estimated to be worth tens of billions of dollars over the next few years. It’s important to consider what is driving the hype beyond this technolog...

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Telecom

We know what 'telco' means, and it's nothing like us.

September 26 2017, by Luke Clifton |
Category: Telecom

You pick up the phone, dial 1300-here-we-go-again, sift through the recorded option menu, and wait, wait and wait some more. By the time there’s an answer on the other end, you’re not sure whether you’re more furious about the reason for the ...

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Telecom

Macquarie Telecom claims Australian first with SD-WAN launch.

August 8 2017, by Macquarie Telecom Group |
Category: Telecom

Macquarie Telecom has claimed an Australian first with the launch today of it’s software-defined wide area networking service, via partnership with US SD-WAN specialist Velocloud. And while the telco is looking for a local first mover advantage in ...

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Telecom

The evolution of voice services.

August 7 2017, by Macquarie Telecom Group |
Category: Telecom

Continuous evolution and innovation in technology means products and services are always being superseded with something faster, smarter and more efficient. Telephony evolved from copper-based analog networks, to the digital technology of ISDN to acc...

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Telecom

New Thinking Needed to Turn Around Telco Consumer Confidence Crisis

May 11 2017, by Luke Clifton |
Category: Telecom

The dramatic spike in consumer complaints to the Telecommunications Industry Ombudsman demanded Innovative and imaginative regulation to head off a crisis in confidence as the pace of NBN migration grew, Macquarie Telecom Group Executive Luke Clifton...

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Telecom

How fast exactly? ACCC tackles broadband speed confusion

March 14 2017, by Macquarie Telecom Group |
Category: Telecom

Our Group Executive, Luke Clifton was recently asked to comment on the rise in complaints about the broadband speeds. This article was originally published in the Sydney Morning Herald on the February 14 2017. Finding it difficult to make sense of pr...

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Telecom

Being #SoUnTelco sets us apart.

March 10 2017, by Macquarie Telecom Group |
Category: Telecom

An article in the Harvard Business Review in *2003 . A long-haul flight. That’s all it took to start our journey from ‘just another telco’ to who we are today. Customer service has always been our priority, but it’s taken a while to figure ou...

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Telecom

What other private information could be at risk?

November 18 2016, by Michael Davies |
Category: Telecom

Author Michael Davies – Chief Operating Officer   Privacy and information security represent considerable challenges for businesses today. We know because we also face demands and cost decisions to address risk for our data security, as do all o...

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Telecom

“Call Time” on Communication Industry Customer Service: Macquarie Telecom

November 17 2016, by Luke Clifton |
Category: Telecom

The industry response to the latest TIO complaints figures showed a dangerous complacency, and suggested regulators and policy makers will soon need to “call time” and intervene more aggressively to protect customers, Group Executive, Macquarie T...

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