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‘Business class nbn by Macquarie Telecom’ to future-proof voice and data connectivity with Australian leading customer service’ Macquarie Telecom (part of Macquarie Telecom Group ASX: MAQ) has signed a six-year agreement with NBN Co. Creating 5...

It’s after hours. A senior administrator from one of our customers needs help. They’ve recently successfully migrated their mobiles to Macquarie Telecom and she reaches out to Project Manager ‘Thomas’, who despite the late hour assists with a...

Artificial Intelligence (AI) has taken a seat in our everyday lives and companies are reaping the rewards that algorithms bring to the table. The surrounding debate as to whether it’s a step in the right direction is now a contentious one. If you a...

In days gone by, interconnecting branch offices were a labyrinth of routers, WAN path controllers, WAN optimizers, firewalls and other complex components. Aside from being expensive to maintain, managing a convoluted network doesn’t get easier with...

It’s reported that by 2020, Australians will have access to an internet service 100 times faster than the current 4G network and quicker than our pre-existing broadband.The proposed next (5th) generation wireless network is expected be to so effici...

Macquarie Telecom has claimed an Australian first with the launch today of it’s software-defined wide area networking service, via partnership with US SD-WAN specialist Velocloud. And while the telco is looking for a local first mover advantage in ...

Continuous evolution and innovation in technology means products and services are always being superseded with something faster, smarter and more efficient. Telephony evolved from copper-based analog networks, to the digital technology of ISDN to acc...

Our Group Executive, Luke Clifton was recently asked to comment on the rise in complaints about the broadband speeds. This article was originally published in the Sydney Morning Herald on the February 14 2017. Finding it difficult to make sense of pr...

An article in the Harvard Business Review in *2003 . A long-haul flight. That’s all it took to start our journey from ‘just another telco’ to who we are today. Customer service has always been our priority, but it’s taken a while to figure ou...

Embargoed 12.01am Thursday 28 July Macquarie Telecom Group today unveiled its new brand, reflecting the evolution and strengths of the business. “This is not simply a fresh coat of paint – far from it,” Chief Executive David Tudehope said. “T...