We live and breathe customer service.
Working at Macquarie Telecom means joining a team that values amazing customer experiences, and we put that at the heart of everything we do. This can be seen in our Net Promoter Score (NPS), which is Australian-leading, and one of the highest among all companies in Australia.
What’s an NPS? It’s a way of measuring how enthusiastic and loyal our customers are. That’s right, we let our customers rate us, and we publish this on our website for everyone to see. And the figures look great!