Australian Recruiting Group has quickly grown from a small business to a large company employing over 100 people. While cheap, consumer-grade internet connections were able to see them through their early years of business, the downtime and slow speeds they delivered became a liability.

Small beginnings and a vision.

A lot can happen in ten years. Australian Recruiting Group is living proof of that. The privately-owned firm provides recruitment and human resource consulting services to clients across Australia, and it’s now growing rapidly.

Directors David Young and Greg Nicholson both had a long background in recruitment when they teamed up and started a small company. Someone needed to look after blue-collar workers, right?

In the early days, every office sourced its own cheap, unstable internet connection, with no backup or capability to expand. Because they were a small business, they had no real network or connectivity plans in place. This meant frequent connection dropouts, resulting in downtime every month. When the network was up, speeds were inconsistent and data lags were the norm. They realised they’d need to  abolish ad-hoc consumer network use and start planning for the future with a stable, seamless network.

Business on a new scale.

Ten years later, Australian Recruiting Group is now a well-connected outfit with almost 100 employees. From humble home office beginnings to multiple headquarters in Melbourne and Manila, their secret has always been the ability to work efficiently while protecting confidential client data.

In the recruitment world, a reliable, stable and secure network connection is vital. Bringing together remote offices, payroll management, time sheets, invoices and industry-specific applications involves
a lot of moving parts. The now-thriving company needed a technology partner they could trust to keep them connected while allowing space and support to sustain continued growth.



To connect their offices and help ensure great data security, Macquarie Telecom developed a network solution based around its software defined wide area network. Lower bandwidth costs, reduced running fees, and more visibility and control of their network are just some of the reasons why distributed organisations like David and Greg’s company are realising that SD-WAN is the only way to go.


Speed and reliability of Multi-Path.

The SD-WAN rollout replaced single, expensive 10MB ethernet services with dual EFM links, also running at 10MB. Using two separate access links into every site, Australian Recruiting Group offices all benefit from the speed and network redundancy Macquarie Telecom’s unique Multi-Path technology delivers. By sending data across the fastest link at any given moment, Multi-Path directly combats the limitations of single-link traditional networks.


The outcomes of the move to SD-WAN have been tangible: applications run more smoothly and systems open up faster, with every minute saved adding up to create big benefits. This efficiency means employees can do their jobs without having to worry about frustrating connections or troubleshooting.

A network that powers productivity.

Australian Recruiting Group’s ICT manager, Kiki Lwin, is a big fan of SD-WAN. “I’d like SD-WAN to be used on all our sites”, he said. “Looking at the data, you can see a big improvement. It’s really noticeable when it comes to applications: for example if you open our payroll system, it just runs quicker. For our staff and our customers, this means an increase in productivity and turnaround.”

David and Greg’s focus on security hasn’t changed since the day they opened their doors. They’ve made sure Australian Recruiting Group is in good hands when it comes to protecting the confidential contact information, resumes, and banking details that go hand in hand with recruitment. SD-WAN dynamically and automatically refreshes encryption certificates, so their data is secure regardless of which link it travels on. Knowing there are no weak spots for hackers to exploit, David and Greg can sleep at night.

A bright future in the cloud.

With the increased speed, stability and flexibility of SD-WAN, Australian Recruiting is able to use more cloud based solutions.

“With SD-WAN, there is a big improvement in uptime. We use a networking tool which looks at all the data and I can tell you that the latency has improved. Everything is 10 to 20 per cent quicker,” Kiki explained. “latency has gone down from about 30ms to 23ms. It’s a lot better than the previous technology we had.”

Previously, changing the configuration at any office required a technician on site to make manual changes. Now, everything’s done remotely in the Orchestrator, freeing up limited IT resources.

SD-WAN is already paying off for Australian Recruiting Group, and it shows no signs of stopping. It provides continued support for their plans of upgrading the payroll systems, hiring more people, moving to cloud-based systems and further business expansion. With their outdated technology finally replaced, they’re free to concentrate on providing top quality professional services to their clients. And better jobs for Australians is something we can definitely subscribe to.

Here's how Macquarie Telecom SD-WAN makes things better for Australian Recruiting:

  • Check icon

    Data security is unrivalled: SD-WAN provides complete security from end to end, ensuring the safety of confidential information.

  • Check icon

    Apps have seen speed improvements: with a drop from 30ms down to 23ms, SD-WAN’s low latency has sped everything by up to 20%.

  • Check icon

    Uptime has improved significantly: because the network can be managed remotely, IT resources have been freed up.

  • Check icon

    Overall efficiency has improved: both staff an customers have seen improved productivity and turnaround time.

Phone icon
Voice and video calls that just work.
Multiple availability zones
Remote visibility and control of the whole network
Great things can come from small beginnings case study

How Macquarie Telecom SD-WAN helped improve speeds for Australian Recruiting.

Australian Recruiting Group has quickly grown from a small business to a large company employing over 100 people. While cheap, consumer-grade internet connections were able to see them through their early years of business, the downtime and slow speeds they delivered became a liability. See how Macquarie Telecom helped improve speed to all their sites and bring stability to their apps.

Download the full case study.

"SD-WAN has helped improve the speeds at all our sites. Applications are more stable, and they just run faster. It might only be a few seconds quicker, but in our business, every second counts."

Kiki Lwin
ICT Manager, Australian Recruiting Group
Australian Recruiting Group logo

Get in touch.

1800 004 943

Thanks. We will be in contact.

Thank you for contacting us.