Cloud hosted Voice with Macquarie Telecom.
Is your tech ageing? If it’s simply too old and you’re ready to change up to new technology, moving to Cloud (hosted) PABX is a complete paradigm shift for your communications service. It places all exchange functionality in the cloud, where it can be managed and configured remotely. By taking away the need for traditional on-site PABX, you remove the risk of hardware failure and the costs associated with supporting your PABX onsite. It becomes and OPEX price model with little upfront or ongoing capital expenditure.
The move to a Mitel PABX that sits in the cloud opens up a world of easily configured apps and services which are scalable. There are tools like file sharing, instant messaging, bespoke applications, call recording and conferencing. Macquarie Telecom and Mitel’s Cloud PABX doesn’t just reduce the cost and complexity of your phone network. It drives productivity too. Mitel is a world leader in public and private subscription cloud and has the technology to support any need you may have for telephony in the future.
SIP in 20 seconds.
Session Initiated Protocol (SIP) is the basis of SIP Trunking, is the standard communications protocol for voice and video solution across a data network.
SIP Trunking eliminates the physical connection to a phone company. There are no hardware, wiring, or circuit boxes to maintain for connection to the PSTN (phone service provider).
SIP ‘trunks’ are telephone line trunks delivered over IP, VoIP providers connect one or more channels to the customer’s PABX.
Reducing multiple phone lines into a single point of entry drastically reduces charges for incoming lines and the IT cost associated with the maintenance of those lines.
Your cloud PABX connects virtually to your internal and the public network.
Find out more. Download our SIP brochure.
If you’d like to know about the evolution of voice, you can read more here…
Call Vault - the next generation in call recording.
Call Vault, is a cloud-based SIP Trunking solution which is a great tool to add on to your service. It connects to your SIP Trunking product over a private link. You can purchase recording licenses for all of a few of your phone numbers and, once enabled, all of the call is captured by Call Vault, stored and archived within your own online portal. You can then tag your calls, use keyword searches to make them easily accessible and even chose parts of a specific call recording to focus on. It brings your voice capabilities up another level.