Whether you’re working at home, in a café, or at a remote site, our mobile network has features to keep you contactable with voice and high speed data.

Some of these features need to be configured on your phone first. Let’s take a look at what they do, and how to set them up.

Menu options may vary between different handset make and models.

Using our
mobile technology.


With Wi-Fi Calling

Apple settings
- Tap the ‘Settings’ icon on your home screen
- Tap ‘Phone’
- Tap ‘Wi-Fi Calling’
- Move the ‘Wi-Fi Calling on This iPhone’ switch to on.
- A warning for location data will appear
- Tap ‘Enable’ to activate Wi-Fi calling

Wi-Fi Calling is the ultimate coverage extender. It lets you make and receive voice calls and texts over any Wi-Fi network your phone is connected to. This means that if you’re in an area with minimal or no coverage, you can still use your phone the way you normally do.

Without Wi-Fi Calling

Android settings
- Open ‘Apps’ and find the ‘Settings’ icon
- Tap ‘Connections’
- Tap ‘Wi-Fi Calling’
- Select ‘On’ to enable Wi-Fi Calling
- Select ‘On’

Turning on Wi-Fi Calling.

Mobile phone


VoLTE (or Voice over LTE) allows you to continue high-speed data use even when you’re on a voice call. It makes it easy to keep using your phone or tethered laptop while you’re talking.

Apple Devices
If your handset supports VoLTE this feature is turned on already.

VoLTE allows you to talk on your mobile and tether on your laptop at 4G speed.

Without VoLTE your laptop tethering will drop to 3G speed.

Android Devices
- Open apps and find the ‘Settings’ icon
- Tap ‘Connections’
- Tap ‘Mobile Networks’
- Switch VoLTE on

Turning on VoLTE.

Mobile phone


Once your new SIM is up and running, you’ll need to set up a new voicemail greeting.

It’s easy. Just dial 321 and follow the instructions.

Note: messages you’ve saved in the old voicemail system won’t be available in your new voicemail box.

Setting up your new voicemail.

Mobile phone


And you’re all done.

Get in touch.

1800 004 943

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