A-Z Telecom glossary terms of commonly used words and phrases that puts everyone on the same page.

B

Ethernet is the most widely-installed local area network technology. A LAN (Local Area Network) is a network of computers that covers a small area, like an office or room. Ethernet is a network protocol that controls how data is transmitted over a LAN. Business Ethernet is a dedicated, high-bandwidth way for enterprises to connect their LANs to the public internet.

High-performance network spurred by enterprise-grade, dedicated Internet access for businesses or organisations. Dedicated Internet services deliver high-bandwidth capabilities that help generate greater performance from business applications and connectivity, creating a reliable, more flexible network environment.

Refers to an internet dedicated to business or organisation only. It can deliver high-speed connectivity with multiple redundant connections to have low-latency data flows. It can help streamline business activities, communicate more efficiently with customers.

Seamless and cost-efficient communication is integral to the success of business, a simple plan that would ensure uninterrupted communication and maximise savings. Business Mobile Plan proves itself as most popular plan for business, offering free calls with colleagues and flexible add-ons to meet all their day-to-day business requirements.

Enable businesses and organisations easily accessible. Mobile in business allows for increased flexibility when working. Mobile for business usually have an IT support that can help with remote setup and troubleshooting connectivity to company resources, such as Microsoft Exchange Server for email, contacts, and calendar access.

Enable businesses to take advantage of digital technologies regardless of their location, gain access to new markets and compete on a global scale. National Broadband Network (nbn) is a new telecommunications network rolled out across Australia – providing access to faster Internet and phones services. The nbn is owned by the Government and is one Australia’s largest infrastructure project. The nbn will help business become more productive and more efficient.

Refers to a telephone line dedicated specifically for business. The line includes a variety of features allowing offices connect to remote workers on their mobile or home phones. This type of systems work as an extensive call-forwarding solution, wherein calls are transferred to designated business number. Business phone line also offers VoIP Phone systems, On-Premises VoIP Systems, and Cloud-based VoIP system.

C

Cloud managed IT company located in San Francisco, California. They specialise on wireless, switching, security, EMM, communications, mobile device management, and security cameras. All Cisco Meraki devices are centrally and securely managed from the cloud using a single web-based dashboard. Our feature-rich, intuitive architecture enables customers to save time, reduce operating costs, and solve new business problems.

F

Fixed line, also known as, landline telephone refers to a phone that use fibre optic telephone line for transmission of voice and data communications. A fixed line can be hard wired or cordless in fixed locations. Fixed lines are separate from the mobile phone network, by which, end users are connected to the network via wireless transmission technologies.

Refers to the operation of wireless devices in fixed locations such as homes and offices to enable data communications between the two sites. Fixed wireless devices usually derive their electrical power from the utility mains, unlike mobile wireless devices. It uses a directional radio antenna on each end of the signal. Their beam is narrow as possible to transmit power to their destination, increasing reliability and reducing the chance of eavesdropping.

Fixed wireless networks use extended-range wireless networking technology to deliver broadband data connectivity at a speed of up to 1Gbps (billions of bits per second). The client is connected to the network through a radio transceiver, which is wired into the customer's LAN using a standard cat 5 Ethernet cable. The technology only requires the installation of a transceiver, rather than a physical connection to a terrestrial network, set-up costs are often much lower.

Fixed wireless broadband is a type of high-speed Internet access where connections to service providers use radio signals rather than cables. Fixed wireless broadband utilises transmission towers that communicate with each other and with the subscriber's location. Subscribers install transceiver equipment on their building to communicate with the fixed wireless ground stations.

Fixed wireless providers are the companies that provide a secure, redundant infrastructure – backed up with comprehensive tools and quality of service. Macquarie Telecom provides carrier-grade fixed wireless Ethernet connectivity and network diversity. Fixed wireless Ethernet gives a consistent business-grade performance for applications that require large file transfers, streaming media, or access by lots of users at the same time.

M

Managed mobility services (MMS) is the procurement, deployment and management of mobile devices and apps, PC software and services connecting out-of-office workers to the enterprise environment. A managed mobility services provider (MMSP) eases the burden on enterprise IT departments by dealing with the complexity of managing multiple device platforms.

Mobility Managed Services includes the IT and process management service needed for a company to acquire, provision and support smartphones, tablets and other field force devices. These services are designed to support devices for corporations are liable and provide a level of control to companies that support them by accessing corporate resources and information. Managed mobility services focus on connecting mobile out-of-office workers to servers, databases, management and other employees.

Refers to the administrative area dealing with deploying, securing, monitoring, integrating and managing mobile devices, such as smartphones, tablets and laptops, in the workplace. Mobile device management is a component of Managed mobility services. The intent of MDM is to optimise the functionality and security of mobile devices within the enterprise, while simultaneously protecting the corporate network.

Mobile management refers to the administration of mobile devices, such as smartphones, tablet computers, laptops and desktop computers. Mobile management is usually implemented with the use of a third-party product that has management features for particular vendors of mobile devices.

O

Is a multiline telephone system used in business environments. Office telephone systems are widely classified into key telephone systems and private branch exchanges. Multiline telephones are designed for small office settings where an answering machine is present. Phone branch exchange (PBX) systems work by automating the process of forwarding calls with a prerecorded message. PBX are suited for large businesses that need to digitally forward multiple calls across departments

S

Software-defined wide area network (SDWAN) is an approach to deploying an enterprise wide area network (WAN) that uses software-defined networking technology (SDN) which are used to connect enterprise networks including data centres over large geographic distances. SDWAN transfers traffic monitoring and management from physical devices to the software, utilising an SDN’s flexibility.

Session Initiation Protocol (SIP) trunking is the use of voice over IP (VoIP) to facilitate the connection of a private branch exchange (PBX) to the Internet. One of the most significant advantages of SIP trunking is its ability to combine data, voice and video in a single line, eliminating the need for separate physical media for each mode. The result is reduced overall cost and enhanced reliability for multimedia services.

SIP trunk provider are the companies that provide Voice over Internet Protocol (VoIP) and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and Unified Communications facilities.

Unlike traditional WANs, SD-WAN delivers increased network agility and cost reduction. Software-Defined WAN has its roots in Software-Defined Networking (SDN), the underlying principle of which is to abstract the network hardware and transport characteristics from the applications that use the network.

T

Telecommunications (Telecom) is the exchange of information over significant distances that transmit and receive data, voice, and video transmission. It is transmitted electrically and includes a wide range of information transmitting technologies or devices such as, telephones and telephone lines, microwave communications, satellites, radio, television, fibre optics, and the internet.

Refers to the exchange of information over significant distances by electronic means and refers to all types of voice, data and video transmission. Using electronic devices such as telephone, television, radio, or computer. Australian Government have improved telecommunication development through years.

V

A video conference is a live, visual connection between two or more people residing in separate locations for the purpose of communication. Video conferencing provides transmission of static images and text between two locations. It provides transmission of full-motion video images and high-quality audio between multiple locations.

W

A wide area network (WAN) is a telecommunications network or computer network that extends over a large geographical distance that interconnects multiple local area networks (LAN). WAN may consist of a connection to main facilities, offices, cloud services and other facilities. This mode of telecom allows a business to effectively do its operations regardless of location.

Web conferencing enables the real-time sharing of computer screens, individual applications or web-based content among two or more computers or mobile devices. Web conferencing platforms may be internet based and delivered via software as a service (SaaS) or may run within enterprise data centres in an on-premises delivery model.