If you’re running a PABX that isn’t SIP-capable, then we can help you enjoy the benefits of a SIP Trunking service while leaving your existing PABX infrastructure in tact. We call this ‘SIP-Ready ISDN’, and it lets you put aside the investment and resources to make the move to full SIP without missing out on all of the advantages. It means that when you’re ready to retire your PABX, the move will be fast and easy.
We’ve deployed SIP-Ready into numerous businesses and on average, we’ve seen line costs drop by around 40%. It also allows you to reduce underutilised network capacity by combining your data and voice network , which lowers your ongoing costs even further.
SIP-Ready delivers new levels of reliability and up time for voice networks, with a business continuity plan. By ensuring service resilience, even major network failures; SIP-Ready is a highly reliable service. What does this mean for you? High productivity that’s not held back by previous generation technology.
SIP in 20 seconds.
Session Initiated Protocol (SIP) is the basis of SIP Trunking, is the standard communications protocol for voice and video solution across a data network.
SIP Trunking eliminates the physical connection to a phone company. There are no hardware, wiring, or circuit boxes to maintain for connection to the PSTN (phone service provider).
SIP ‘trunks’ are telephone line trunks delivered over IP, VoIP providers connect one or more channels to the customer’s PABX.
Reducing multiple phone lines into a single point of entry drastically reduces charges for incoming lines and the IT cost associated with the maintenance of those lines.
Your SIP interface is transformed yet still connected to existing ISDN.
Find out more. Download our SIP brochure.
Call Vault - the next step for your call management.
Regardless of the SIP solution that you choose to suit your technology now, Call Vault is a service which you can add on easily. It is a cloud based call recording platform which connects to your SIP Trunking product via a private link. It is based on the number of licenses you purchase per number which means that you can have as few or as many as you need and can be assigned per number or per user. The captured call is then stored for you and you access it via your own online portal where you can group calls, tag and track them and archive according to your operating needs. You can then retrieve parts of a call or search for specific keywords. This is the next generation for your customer experience management.