SIP Trunking Plus with Macquarie Telecom.
Your PABX already supports SIP? If you’re running an ISDN network today and your PABX is SIP-capable, we can take you all the way to a full SIP Trunking service. We’ll work with you to help you plan the migration, so that your organisation can reap the benefits of SIP. SIP Trunking Plus is a fully scalable service that takes away the complex upgrades of traditional telephony. You are able to scale on a per-service basis, and can even be down-scaled when parts of your organisation have a drop in the number of users – such as the conclusion of a project or relocation of a branch office.
We’ve deployed SIP into many businesses, and on average, we’ve seen line costs drop by up to 40%. It also allows you to reduce under-utilised network capacity, by combining your data and voice network, which lowers your on-going costs even further. SIP Trunking Plus delivers new levels of reliability and up-time for voice networks, with the business continuity plan. By ensuring service resilience, even in major network failures, SIP Trunking is a highly redundant (reliable) service.
SIP in 20 seconds.
Session Initiated Protocol (SIP) is the basis of SIP Trunking, is the standard communications protocol for voice and video solution across a data network.
SIP Trunking eliminates the physical connection to a phone company. There are no hardware, wiring, or circuit boxes to maintain for connection to the PSTN (phone service provider).
SIP ‘trunks’ are telephone line trunks delivered over IP, VoIP providers connect one or more channels to the customer’s PABX.
Reducing multiple phone lines into a single point of entry drastically reduces charges for incoming lines and the IT cost associated with the maintenance of those lines.
Your call pathways are guarded by two firewalls and a failover network.
Find out more. Download our SIP brochure.
Call Vault - bring your call recording into the future.
Regardless of the SIP solution that you choose to suit your technology now, Call Vault is a service which you can add on easily. It is a cloud based call recording platform which connects to your SIP Trunking product via a private link. It is based on the number of licenses you purchase per number which means that you can have as few or as many as you need and can be assigned per number or per user. The captured call is then stored for you and you access it via your own online portal where you can group calls, tag and track them and archive according to your operating needs. You can then retrieve parts of a call or search for specific keywords. This is the next generation for your customer experience management.