Making the change to Macquarie Telecom SIP Trunking.
So you have SIP already? We can still offer you a better solution. Our SIP Trunking Plus service is more cost effective, and has levels of availabilty, resilience and availability that no other network can match.
We’ll manage the process of transferring your SIP service from start to finish, making it simple, seamless and hassle-free. It’s just something that we like to do.
It even delivers new levels of reliability and up-time for voice networks with a business continuity plan. By ensuring service resilience even in major network failures, SIP Trunking Plus is a highly protected service.
Call Vault - bring your call recording management into the future.
Regardless of the SIP solution that you choose to suit your technology now, Call Vault is a service which you can add on easily. It is a cloud based call recording platform which connects to your SIP Trunking product via a private link. It is based on the number of licenses you purchase per number which means that you can have as few or as many as you need and can be assigned per number or per user. The captured call is then stored for you and you access it via your own online portal where you can group calls, tag and track them and archive according to your operating needs. You can then retrieve parts of a call or search for specific keywords. This is the next generation for your customer experience management.